FOR FRONTLINE WORKERS & THE PEOPLE BACKING THEM
For the people who give a shit.
About the work and about other people.
Welcome to Mal Made. Human behaviour education that helps you make sense of the work you do, what it asks of you, and how we look after the people doing it.
GET TO KNOW MAL
Hey, I'm Mal.
Corrections leader turned human behaviour educator.
I spent a decade in Corrections in frontline roles in Country towns, all the way to Statewide Practice Manager before I turned 30. Now, I am a National Practice Manager for a non-for-profit, so yep - I still do the hard work.
I also did this work the hard way. Twelve months into my role, I was 15KG's up in weight, living on migraine tablets while collecting awards for excellence. Later in my career, I tried to take something 'up the line' to report something that wasn't okay… I was told 'not to ruffle feathers'. And, if this wasn't all bad enough, I was then asked to go support everyone else inside the system that was breaking! The irony is not lost on me.
I loved the work. I cared about the people. But I got sick of watching good women get chewed up, become bitter and being told it was part of the job.
So I built Mal Made.
I bring a social science background, sociological study and years of trauma-informed practice as well as the lived experience of being the one expected to stay calm, make the call and carry on. Here, we make sense of human behaviour in the context of the workplace and the system around us. This is done with honest conversation, a fair bit of swearing and women that 'get it'.
FRIDAY 15 JANUARY 2027 · PARRAMATTA
Mal Made After Dark
Dinner, drinks and women who get it.
You’ve done enough work events in a polo, so wear the outfit, come to dinner and meet women who get it.
For those of us who grew up imagining day-to-night outfits and fabulous networking events, then found ourselves eating a cheese stick while writing an incident report instead.
Mal Made After Dark is an intimate evening in Sydney bringing frontline women together over good food, a drink of their choosing and conversations that have room to go somewhere. No case notes, no polos and no one asking you to be the capable one for the night.
Come on your own or bring your work bestie! Start 2027 off right!
THE COST OF EXPOSURE
Why does this job
follow you home?
You can be good at your job and still be affected by it. Frontline workers are trained to recognise risk, respond to crisis and keep functioning under pressure. We don’t always get the same education about what those experiences might ask of us over time.
I created The Cost of Exposure to change that.
This is for the space between "Im fine" and a diagnosis. For the changes you've noticed but haven't had words for. For being the capable one at work and having nothing left when you get home.
Exposure doesn't always mean trauma or a mental health condition that needs pathologising. But something being familiar, or part of your job also doesn't mean that it has no impact.
You don't need to be at breaking point to pay attention.
The C.O.S.T. Masterclass
The COST Framework is a practical way to make sense of what is happening, what is feeding it and what you can actually do about it. Catch it, Observe it, Size it up, Take Action.
FIND YOUR PEOPLE
There's more coming.
Two ways to go deeper with me:
A room full of women who get it, or the one-on-one time that is all about you!
MEMBERSHIP : COMING SOON
The Mal Made community
A space for frontline women to connect beyond their own workplace, make sense of their experiences and work out what looking after themselves actually looks like when they still love their job.
ONE-ON-ONE. LIMITED SPOTS.
Work with me one-on-one
One-on-one human behaviour education for women in frontline and human facing roles who what to understand what they are carrying and decide on what comes next.